Dear Normandy Homes Customer,

As we attempt to return to normality, we are endeavoring to keep you updated on how Normandy Homes is responding to the COVID-19 pandemic. As always, our primary goal is to ensure the health and safety of our team, our homebuyers, and our homeowners.

We have reopened, taking all necessary measures to ensure our model homes, move-in-ready homes, and offices are safe through additional cleaning and disinfecting. We are are still limiting travel, holding virtual meetings, and postponing events as necessary. We have asked our team to not come to work if they are sick, and we are continuing to monitor the situation to take additional precautions as needed.

Even though our models have returned to normal operations, we are still being very careful and will limit the number of people allowed inside the model to four at a time. Please check our community pages for hours of operation.


As the state reopens, we know that our economy is strong and the home building industry is working hard to maneuver through these difficult times. Now remains an excellent time to purchase a new home thanks to interest rates that are historically low and the ability to live in a modern home that can accommodate your need to be safe and secure, while also providing great work-from-home options. As always, we care about your health and your prosperity. Let us know how we can answer any questions you might have.

Despite the challenges that will come with navigating around COVID-19, we remain ready and able to make your homebuying dreams come true. Fortunately, much of the homebuying process including going under contract can be done virtually, and our teams are able to help homebuyers navigate that process and answer any questions they may have.

We have worked very hard to build a large catalog of photos, video tours, and plans that can be accessed through our website for our homebuyers who are currently in the researching phase. As always, our dedicated sales team is always just a phone call away. For those homebuyers who want to visit our model homes and communities, we are still open with modified hours of 12 to 6pm, Friday to Tuesday, and by appointment. Our sales team will continue to provide our signature customer service while ensuring that our model homes remain sanitized and disinfected daily. 

We will continue to monitor CDC and local and state guidelines to ensure that our workers and guests feel confident when visiting our communities, and are working closely with our existing homebuyers to notify them of all updates regarding their homes.

For any questions, please do not hesitate to reach out to us by phone at 214-771-9427 or email at

Thank you,


Thank you,

Steve Shermerhorn, President