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Warranty Request

Submit Warranty Request

When you build with Normandy Homes, rest assured knowing you have a quality-built home with a warranty you can trust. We understand all the precious moments and memories that will take place in your home for years to come. And our job is to ensure your home plays a big part in your life story.

    Warranty Request Form

    Please complete the form below to submit warranty requests.

    You must provide your closing date to continue.

    Based on your closing date your Workmanship Warranty is valid until / Mechanical Systems Warranty is valid until . Please see our home warranty guides for structural and additional coverage details.

    It appears workmanship and distribution systems coverage has expired on your home. If you have structural questions, please contact us at warranty@normandyhomes.com

    Are you the one to contact in regards to service?*

    If no, please tell us who to contact:

    Warranty Requests

    By submitting your information, you agree that we may call or email you regarding your inquiry, including by an automated dialer or through the use of a pre-recorded voice. In addition, you may receive marketing messages via email. Consent is not required for purchase of property.

    By submitting your information, you agree that we may text you regarding your inquiry. Message and data rates may apply. You can unsubscribe at any time. Text "STOP" to 38739 to cancel. Text “HELP” to 38739 for help. Message frequency varies by use. Consent is not required for purchase of property.

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    *Promotional rate available on select homes that contract after 04/25/2025 and close by 06/26/2025. Offer not valid on contract re-writes, transfers, or for buyers who have had a previously signed contract with Normandy Homes. May not be combined with other offers. Interest rate offered applies only to Normandy Homes financed through Highlands Residential Mortgage (NMLS 134871) for a borrower’s principal residence. Not all borrowers will qualify. All terms and conditions subject to credit approval, market conditions and availability. Final rate will be determined at time of rate lock. Preferred lenders may vary by community. Loan options and down payment may vary from 10% to 25% based on lender. See community sales manager for details on all financing options.

    Homebuyers are not required to finance through Highlands Residential Mortgage to purchase a home; however, buyer must use Highlands Residential Mortgage to receive the advertised rate. 5.875/ 6.12% APR rate as of 04/25/25. Included with promotional rate is a 1/0 buydown. First year effective rate 4.875 for first 12 months with year 2-30 interest rate at 5.875%. Availability of rate is limited and is on a first come, first serve basis. Based on a 30-year fixed-rate conventional loan - $700,000 sales price and $525,000 loan amount with 780 FICO score. Rate, fees, and terms subject to change without notice.

    Highlands Residential Mortgage is an Equal Opportunity Lender | NMLS ID #134871 | Address: 950 W. Bethany Drive, Suite 800, Allen, TX 75013